The opportunity
OpenAI’s Platform team powers how millions of developers and enterprises build with our models. We provide APIs and agentic solutions used by global startups and fortune 500s.
What you'll do
Embed with the Platform product team as a trusted partner, uncovering ways to: improve developer experience, reliability, and usage growth
Define north-star metrics across the developer funnel (activation, retention,: growth), as well as latency/cost guardrails for new features and models
Design and interpret A/B tests and controlled rollouts (e.g., new model: versions, pricing/limits, new API features, new B2B products)
Build source-of-truth dashboards and self-serve data tools for product, engineering, and go-to-market teams
Translate product learnings into actionable feedback for Research (e.g.,: failure modes, eval gaps, model response quality)
+ years in a quantitative role in ambiguous, high-growth environments: (platforms, APIs, or B2B products a plus)
What they're looking for
- Depth in SQL and Python, with a track record proposing, designing, and running rigorous experiments
- Experience defining and operationalizing metrics from scratch (including reliability/latency/cost and safety)
- Strong cross-functional communication with PMs, engineers, and executives
- Strategic instincts beyond p-values—clear thinking about tradeoffs and business impact
