The opportunity
Our Deal Desk team is responsible for the processes that power GitLab's end-to-end sales bookings, from quoting and deal structuring through contract review, booking, and handoff to billing and collections. We partner closely with Sales, Finance, Legal, Billing, and Accounts…
What you'll do
Act as a trusted advisor and go-to resource on deal structure, quoting, order: form creation, and contract options that support deal closure.
Serve as the primary point of contact for Sales questions related to deal: structure, opportunity booking, subscription management, and license delivery.
Navigate complex deal cycles alongside Sales and partner with key internal: stakeholders to fulfill deal requirements.
Own the quote review process, including validating Salesforce opportunities,: quotes, and order forms to ensure accurate deal structures, metrics, and downstream bookings.
Review sales-assisted contracts from Salesforce for accuracy and intent,: confirming that commercial terms, including price locks and billing terms, are correctly reflected and comply with revenue recognition requirements and internal policies.
Partner with Sales to interpret deal intent, advise on options within: GitLab's pricing and packaging framework, and troubleshoot quoting issues in Salesforce, Zuora CPQ, or related tools before engaging technical teams.
What they're looking for
- Support the end-to-end quote-to-cash process by working with Billing,: Accounts Receivable, Revenue Accounting, Ecosystem, and other partners to resolve subscription, invoicing, and collection issues.
- Analyze deal and quoting data to identify recurring issues, recommend process: or configuration improvements, and create clear guidance that reduces errors and rework.
- Participate in regional sales forecast calls, quarterly business reviews, and: end-of-quarter standups, providing clear updates on deal status, risks, and required actions.
- Work hours aligned with the GMT+10 time zone.
