The opportunity
On the Demo Architect team at GitLab, we support the field’s demo, workshop, and trial experiences by maintaining shared tooling and the infrastructure behind internal demo and test instances used across GitLab. We’re a small, globally distributed group that collaborates…
What you'll do
Build and maintain tools, applications, and workflows that support demos,: workshops, trials, and internal test environments.
Expand the Demo Architect Portal to improve automation, self-service, and: scalability for field teams and partners.
Provision and support infrastructure that enables hands-on customer: experiences across GitLab.com , demo instances, and internal environments.
Collaborate with Solutions Architects, Account Executives, Customer Success,: Marketing, Revenue Operations, UX, and Engineering to understand needs and deliver practical technical solutions.
Learn and document go-to-market workflows (e.g., how teams run: demos/workshops/trials) and automate the steps that waste time.
Create technical workshop assets and enablement content that support: pre-sales and technical selling for individual contributors.
What they're looking for
- Advise on sales opportunities when specialized technical demo support or custom solutions are needed.
- Improve the presenter experience by reducing manual setup work and making: demo workflows easier to use and repeat.
- Support internal teams that rely on demo or test infrastructure, helping keep: those environments available and useful.
- Troubleshoot urgent demo/workshop environment issues under pressure and: communicate status clearly to stakeholders.
