Talent Acquisition Operations GeneralistActive

The opportunity

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

What you'll do

  • Process Optimization & Scaling: Map, evaluate, and optimize end-to-end talent acquisition workflows across global regions to eliminate friction, boost recruiter productivity, and deliver an exceptional candidate experience.

  • TA Systems Administration & Tech Stack Execution: Serve as a core administrator for our recruitment tech stack (e.g., Greenhouse/Workday, CRM, Gem, sourcing tools, assessment platforms, GoodTime, AI scheduling tools). Lead ongoing maintenance, integrations, user permissions, and user training.

  • Data Integrity & Analytics: Maintain high standards of data hygiene across all systems. Partner with the Senior Manager and People Analytics team to build, track, and analyze key recruiting metrics (time-to-fill, pipeline velocity, pass-through rates, agency spend) to inform TA strategy.

  • AI & Tech Enablement: Research, evaluate, and help implement emerging AI-driven hiring technology (e.g., AI sourcing, automated interview scheduling, conversational AI chatbots). Drive enablement and change management for recruiter adoption.

  • Vendor & Contract Coordination: Support the curation of our centralized knowledge hub for vendor contracts, agency agreements, and job board subscriptions. Track renewal dates, usage metrics, and license allocation.

  • Compliance & Governance: Enforce recruiting compliance, data privacy (GDPR, CCPA), and internal governance guidelines across all regions. Ensure audit readiness and consistent adherence to hiring standards.

What they're looking for

  • Experience: 3–5 years of progressive experience in Talent Acquisition: Operations, Recruiting Operations, or People Operations within a fast-paced Tech, AI, AdTech, or MarTech environment.
  • Tech Stack Expertise: Hands-on experience administering ATS platforms (e.g., Greenhouse, Lever, Workday) and recruitment CRMs or sourcing platforms (e.g., Gem, LinkedIn Recruiter).
  • AI & Modern TA Tool Savvy: Curiosity and practical experience with AI tools in recruitment (e.g., AI scheduling, sourcing tools, automated communications).
  • Data-Driven Mindset: Proficient in data hygiene, Excel/Google Sheets, and reporting tools (e.g., Looker, Tableau, or native ATS analytics) to convert raw data into actionable insights.
  • Problem-Solver & Program Manager: Proven ability to manage multi-faceted projects independently, prioritize workload, and adapt to changing business needs.
  • Strong Communicator: Excellent written and verbal communication skills; comfortable presenting SOPs and training to TA, HR, and hiring managers.
  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans