The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
Engage high-value self-service customers through programmatically assigned inbound and outbound leads.
Identify growth opportunities by assessing product usage signals, customer needs, and readiness to scale.
Guide customers through adoption of Twilio Communications, SendGrid, or: Segment products to accelerate business outcomes.
Retain priority accounts by proactively addressing risks, removing blockers,: and supporting continued product value.
Collaborate with Sales, Solutions Engineering, Marketing, and Product teams: to improve sales plays and customer engagement strategies.
At least 1 year of sales development or business development experience at a: technology company, or 2-3+ years of closing experience in another industry.
What they're looking for
- Ability to qualify inbound and outbound opportunities, uncover customer: needs, and guide customers toward relevant solutions.
- Strong communication skills with the ability to engage technical and business stakeholders.
- Comfort using data, product usage signals, and sales plays to prioritize: outreach and identify growth or retention opportunities.
- Ability to manage a high-volume book of accounts, prioritize effectively, and: follow through on customer commitments.
