The opportunity
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
What you'll do
Set the creative vision for Fin’s website and guide how it evolves as a: primary brand and product storytelling surface.
Lead, manage, and coach a team of designers, helping them produce clearer, sharper, and more distinctive work.
Push the web team to explore new creative territory across visual design,: interaction, motion, typography, and storytelling, moving beyond familiar patterns when the work needs a more original or elevated answer.
Stay close to the work by actively shaping concepts, giving precise design: direction, and prototyping and designing alongside the team to help unlock stronger outcomes.
Raise the standard of web design craft across layout, typography,: interaction, motion, art direction, visual systems, and storytelling.
Partner with Web, Brand, Product Marketing, Growth, Content, Engineering, and: the Senior Product Director to create high-quality web experiences that support launches, campaigns, product education, and customer understanding.
What they're looking for
- Own creative quality across the website, while partnering with the Senior: Product Director and broader web team on product strategy, performance, and conversion priorities.
- Evolve and maintain a strong design system for the website, ensuring: consistency without creating a brand in a box.
- Guide the team through critique, concept development, design reviews, prioritization, and execution.
- Translate complex product and business ideas into simple, compelling web experiences.
