The opportunity
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
What you'll do
Run the Customer Trust Program: Own the Trust Center, customer security reviews and questionnaires, and how we support the sales team. You own the customer-facing surface — the Trust Center, the review process, and the relationship with sales. Our Security Assurance & Compliance team produces the underlying evidence; you decide how it's presented and how fast it moves.
Lead Governance and Reporting: Own policy, security measurement, and the reporting rhythm for leadership, the board, and regulators, so each audience is working from a rhythm they trust.
Run Security Business Operations: Own portfolio management, joint planning, and workforce and budget planning for the security organization; write the budget and headcount case that leadership believes.
Build Security Culture: Build awareness and design our champions program so it extends the security function's reach without adding headcount.
You've built a customer-facing trust or assurance program for a platform: business — a Trust Center, a customer security review function, or a security sales-support motion.
You work comfortably where security, sales, and executive communication meet,: and you can translate security posture into business terms.
What they're looking for
- Strong program and portfolio management, and you can write a budget and headcount case that people believe.
- You've presented to executives, boards, and regulators.
- You've led a team of 10 or more, including managers.
- Payments, fintech, or another regulated platform business.
