The opportunity
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to…
What you'll do
Command Network Oversight: Serve as the on-shift operational authority for Waymo’s network, maintaining end-to-end situational awareness across all live markets.
Direct System Disruptions: Exercise operational control during incidents, disruptions, and safety-critical events, making timely decisions to stabilize and recover service.
Synchronize Regional Strategy: Partner closely with Regional Market Leads, ensuring alignment between network-level priorities and market-level realities, representing local impacts, risks, and constraints in network-level decision-making to ensure balanced outcomes.
Bridge Technical Workstreams: Serve as the central operational interface during incidents and periods of elevated risk.
Optimize Global-Local Balance: Apply a network-first mindset while balancing local conditions and regulatory considerations to maintain compliance and performance.
Lead Crisis Communications: Communicate with clarity, authority, and a calm demeanor during high-pressure situations to maintain organizational confidence.
What they're looking for
- Enforce Operational Governance: Ensure consistent application of operational standards, escalation protocols, and decision frameworks across the fleet.
- Drive Resilience and Evolution: Support post-event analysis and contribute to the continuous improvement of network operations and systemic recovery.
- + years in senior operational leadership.
- Experience directing real-time network operations and safety-critical: decisions in high-pressure, 24/7 environments.
