The opportunity
Enterprise AI environments are complex. Customers are deploying agents across AWS, Microsoft, Salesforce, and other platforms while connecting them to security, data, and business systems from a growing ecosystem of technology providers.
What you'll do
Work directly with O4AA customers and technical teams to identify integration: challenges blocking deployment, adoption, security, or scale.
Maintain a prioritized integration backlog based on customer demand, revenue: impact, strategic importance, and repeatability.
Serve as the technical escalation point for complex integration challenges.
Design and build integrations when Okta's existing products don't fully address the customer need.
Work alongside customer architects, engineers, FDEs, and Professional Services during complex implementations.
Create reusable reference architectures, code, configurations, and technical patterns.
What they're looking for
- Turn one-off solutions into repeatable capabilities that can be scaled: through the field, partners, and services teams.
- Partner closely with ORD Integrations and Okta Product teams to translate customer requirements into product.
- Build the business and technical case for roadmap changes using customer evidence.
- Identify recurring integration needs that should become supported Okta capabilities.