The opportunity
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens).
What you'll do
Lead through your respective team working closely with the site management to: achieve all company objectives and goals. This will require an ability to effectively prioritise tasks and activities on shift whilst retaining the ability to get stuck in!
Supervise compliance with company standard operating procedures (SOPs): through robust supervision and impactful coaching.
Communicate professionally and effectively with our Deliveroo riders.
Effectively operate and oversee the dispatch ensuring the accurate handling: of orders to riders and minimising mistakes over peak periods.
Ensure all deliveries are handled in line with company expectations and policies.
Work collaboratively with Site Management teams with the ability to: communicate professionally and openly with other stakeholders.
What they're looking for
- Drive strong standards within your site, adhering to high levels of food: safety and compliance in addition to delivering a clean, tidy, organised site environment.
- Maintain good relations to uphold Deliveroo’s positive reputation with all: external parties, e.g. neighbours, landlords, contractors etc.
- Complete H&S checks and ensure that employees are diligently adhering to: company policies and procedures throughout their shifts.
- Supervise accurate timekeeping ensuring team members appropriately record: their shifts, take breaks as per policy and adhere to working time directive requirements.
