Strategy & Operations Manager – Emerging Fraud & AbusePosted today

The opportunity

Fraud is constantly evolving. As our business grows, so do the ways bad actors seek to exploit our products, promotions, and operations.

What you'll do

  • Identify Emerging Abuse Proactively identify new fraud patterns, abuse: trends, and vulnerabilities across our products, customer journeys, and operational processes.

  • Investigate anomalies, understand attacker behaviours, and translate: observations into actionable mitigation strategies.

  • Continuously scan for evolving risks, whether driven by organised fraud,: policy loopholes, technological change, or new product launches.

  • Build the Strategy Define the roadmap for emerging fraud prevention across the business.

  • Prioritise risks based on customer impact, financial exposure, operational: complexity, and strategic importance.

  • Develop business cases that influence investment in tooling, automation,: machine learning, and product improvements.

What they're looking for

  • Turn Insights into Action Lead complex investigations to understand how: abuse occurs and where existing controls can be strengthened.
  • Partner with Product, Engineering, and Data Science to design scalable: prevention mechanisms rather than tactical fixes.
  • Establish metrics that measure both emerging risk and the effectiveness of mitigation strategies.
  • Drive Cross-Functional Execution Act as the central point of coordination: between Fraud, Product, Engineering, Trust & Safety, Customer Operations, Legal, Finance, and Data Science.