The opportunity
MongoDB Engagement Managers are quota-carrying Professional Services Sales roles. Engagement managers utilize customer-facing sales, technical, consulting, and commercial experience to scope, negotiate and close Professional Services opportunities to accelerate and de-risk the adoption of MongoDB by our customers.
What you'll do
Understand customers’ overall portfolio of applications and datasets, IT and: business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies
Help transform companies by translating their use-cases, pains, and needs: into scoped projects and statements of work
Partner with a best-in-class sales organization and work effectively as a: part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB
Have a solid sense of ownership, driving all deals or technical scopings from inception to closure
Manage the Professional Services pipeline for bookings and revenue forecasts for your region
Expertly articulate the business value of professional services, talking: knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks
What they're looking for
- Work with our practice team to propagate internal skills and experience: through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.)
- Work with the delivery team to transition any agreed upon project scope and: customer expectations to ensure successful project delivery
- Proactively seek opportunities to support and mentor other team members and share best practices
- Have situational awareness and react appropriately in group settings