The opportunity
Our AI Platform & Edge team sits at the heart of how SumUp is scaling intelligent, merchant-facing experiences across millions of interactions. We build and operate the AI systems — from LLM-powered assistants to agentic platforms — that directly shape how merchants get support,…
What you'll do
Lead the day-to-day execution of the Edge AI team, translating long-term: product vision into clear sprint roadmaps and measurable delivery milestones
Own the migration of our AI assistant to an autonomous agentic setup,: maintaining performance while expanding AI support across all merchant-facing channels
Set the technical direction for LLM-powered system design, making clear: tradeoffs across quality, latency, and cost
Build a data-informed engineering culture by defining performance metrics,: tracking delivery velocity, and using insights to continuously improve team health and throughput
Hire, mentor, and develop a team of engineers and ML specialists: including interns — creating an environment where people grow and do their best work
