The opportunity
We're looking for an Engineering Manager to lead our Deployment Engineering team in North America. This isn't a typical management role - we need someone who thrives in a fast-paced, high-growth environment and leads from the front: technically sharp, hands-on, and relentlessly focused on impact.
What you'll do
Lead and mentor a team of Forward Deployed Engineers focused on building: agentic solutions with North in on-premises environments.
Take ownership of customer success from technical implementation through delivery.
Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises.
Build relationships with technical stakeholders on the customer end.
Foster a culture of continuous improvement and innovation, focusing on: bringing agentic solutions to every step of the development process.
Define and implement processes that scale agent development and deployment across multiple client environments
What they're looking for
- + years of experience in software engineering
- + years of experience managing software engineering teams
- Experience managing engineers in a fast-paced, high-growth environment
- Hands-on experience building and deploying enterprise software at scale, with focus on agentic applications
- High agency: you don't wait for permission to solve problems
- A doer mentality: you dig in, get stuff done, and can execute in fast-paced environments
- Excellent communication skills in English, with ability to translate: technical concepts for both technical and business audiences
