PSC Manager - Richmond, VAPosted today

The opportunity

A Phlebotomist serves patients by identifying the best method for retrieving blood; preparing specimens for laboratory testing; and performing screening procedures. The Phlebotomist will also act as an operations manager for the designated patient service center (PSC) and…

What you'll do

  • Verifies test requisitions by comparing information with orders and: requisition documentation; brings discrepancies to the attention of Natera product management leadership.

  • Verifies patient by reading patient identification.

  • Obtains blood specimens by performing venipunctures and finger sticks.

  • Maintains specimen integrity by using aseptic technique, following: Natera[KC1] procedures; observes isolation procedures.

  • Tracks collected specimens by initialing, dating, and noting times of: collection; maintaining daily tallies of collections performed[MB2] in Natera provided system.

  • Maintains quality results by following Natera procedures and testing: schedule; recording results in the quality-control log; identifying and reporting needed changes reporting KPIs to product management leadership on biweekly basis.

What they're looking for

  • Maintains safe, secure, and healthy work environment by following standards: and procedures; complies with legal regulations.
  • Resolves unusual test orders by contacting the physician, pathologist,: nursing station, or reference laboratory; referring unresolved orders back to the originator for further clarification; notifying internal Natera team [MB3] of unresolved orders. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhances Natera’s phlebotomy reputation by accepting ownership for: accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Employee must complete training relating to HIPAA/PHI privacy, General: Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.