Engineering Manager, SwitchboardActive

The opportunity

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.

What you'll do

  • Lead the fullstack Switchboard team responsible for GitLab Dedicated’s: customer-facing control panel, and set clear direction for how the team delivers and evolves that product. There is a strong coordination with the assigned Product Manager.

  • Hire and develop a high-performing team where team members can thrive and: produce results with quality and speed.

  • Partner with Technical Team Leads to provide direction and act as final: decision-maker and unblocker of the team to move forward fast.

  • Partner closely with Product and Design on the customer-facing control panel,: including wireframes and UI direction for external users.

  • Own planning with the Product Manager, including priorities, dependencies, and the quarterly delivery epic.

  • Ensure fast, high quality and cross-functional execution across frontend,: backend, UX, product, and technical writing.

What they're looking for

  • Drive improvements in quality, security, and performance.
  • Support the team’s mission of enabling GitLab Dedicated customers to manage: their tenant environments while reducing manual operations on the large scale Dedicated fleet.
  • Proven track record building and owning large-scale distributed services,: with the technical depth to dive into architecture and guide the team on technical strategy
  • Experience in driving operational excellence and you've owned services: running at four-nines (99.99%) SLOs and know what it takes to keep them there