The opportunity
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are…
What you'll do
You want to drive business transformation at scale: You enjoy moving beyond individual problem-solving to build the strategic foundation for our customers’ future growth. You want to partner with the backbone of the economy to turn safety and efficiency into essential business outcomes.
You have a growth mindset: You are excited by the challenge of achieving substantial outcomes for complex organizations. You enjoy creating joint success plans that define clear metrics and timelines for multi-year change management.
You are a cross-functional orchestrator: You know how to bring Sales, Sales Engineering, and Product into the conversation to remove barriers. You are comfortable surfacing new insights to leadership to ensure we are building for the long term.
You want to work with the best in the industry: You want to be surrounded by a world-class team that values inclusion and authentic self-expression. You are looking for a cutting-edge organization that is constantly pushing the boundaries of the customer experience.
Be on the front lines and ensure Samsara’s customers increase the safety,: efficiency, and sustainability of their operations with our IoT platform.
Conduct workshops to understand your customer's business, recommend how they: can best leverage Samsara and partner with your customer on a joint success plan to achieve positive business outcomes.
What they're looking for
- Own executive-level customer strategy by leading data-driven business reviews: with senior decision-makers, aligning measurable outcomes to their operational priorities, and translating deep expertise in the Samsara platform into multi-product, industry-specific value narratives that drive adoption, expansion, and long-term partnership across complex enterprise organizations.
- Deeply understand the Samsara platform’s capabilities and explain them to: businesses of all types - field services, utilities, long-haul transportation, school buses, and many more.
- Champion, role model, and embed Samsara’s cultural principles (Focus on: Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
- + years of experience in a Senior Customer Success, Account Management, or strategic consulting role.
