The opportunity
As an Enterprise Services Manager, you will be a quota-carrying services seller and strategic advisor for Stripe’s largest users. You will originate, shape, and close complex advisory, implementation, and transformation engagements.
What you'll do
Own Professional Services bookings, pipeline creation, qualification, and: forecasting across an assigned set of strategic enterprise accounts.
Partner with Account Executives and Solutions Architects on account plans: that identify where Professional Services can accelerate adoption, reduce implementation risk, and unlock expansion.
Engage early in complex opportunities to shape the services strategy,: customer value proposition, and path to implementation.
Build and maintain accurate forecasts, close plans, and stakeholder maps for: complex, multi-party sales cycles.
Identify follow-on advisory, implementation, and transformation opportunities: as customers expand their use of Stripe.
Lead executive discovery sessions, assessments, and workshops with customer: stakeholders across product, engineering, finance, operations, risk, security, and procurement.
What they're looking for
- + years of experience selling Professional Services, consulting,: implementation, managed services, or complex technology solutions to enterprise customers.
- A track record of originating, shaping, and closing sizable services or transformation engagements.
- Experience owning a services sales cycle from discovery through proposal, SOW: development, negotiation, contract signature, and delivery handoff.
- Experience leading executive-level discovery, workshops, assessments, or business-case conversations.
- Ability to understand complex business and technical requirements and: translate them into an executable services approach.
- Experience partnering effectively with Account Executives, Solutions: Architects, delivery teams, Product, Engineering, and external partners.
- Strong commercial judgment across scope, pricing, assumptions, dependencies,: risks, resourcing, and customer expectations.
- Working knowledge of APIs, integrations, cloud-based platforms, data flows,: and enterprise implementation considerations.
