The opportunity
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
What you'll do
Provide high-level customer support with a focus on ownership and follow-through with every interaction.
Promptly resolve challenging escalations involving hardware, software, and network issues.
Work closely with the corporate Information Technology, Applications, and: Information Security teams to ensure enterprise solutions will enable the executive team.
Design, document, deploy, and support a wide range of technologies used by: the executive team in both their offices and residences.
Provide AV and conference support for onsite and offsite meetings, events,: and presentations, including the technical setup for highly visible executive sessions.
Handle sensitive information with discretion and confidentiality.
What they're looking for
- Manage schedules and provide after-hours and weekend support when necessary.
- High school diploma or equivalency certificate.
- + years of experience in enterprise IT support.
- + years of experience in executive IT support.
