The opportunity
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to…
What you'll do
Perform quantitative and qualitative analyses with internal partners and: stakeholders that translates data into actionable insights for fleet health metrics across multiple markets. Additionally work with fleet tooling and data science teams to evolve data signal availability and define metrics calculations
Deliver recurring reports on fleet performance against availability targets,: report on progress against issue resolution paths, and escalate findings to cross-functional Engineering and Operations teams as needed
Drive corrective actions by establishing process, policy, and technical: functionality requirements which mitigates scaled risk, reduces disruption, prevents issue recurrence, and ensures resilient fleet operations
Analyze end-to-end capability recovery metrics, generate reports of offline: time attribution, and drive cross functional technical and operational improvement efforts
Travel to operational regions to perform fleet inspections, verify technical: and operational interdependencies are met to ensure fleet online rate
Foster highly collaborative cross-functional relationships with operations,: engineering, and external suppliers, to ensure consistent and effective issue response strategies
What they're looking for
- A B.A., B.S. and/or an automotive technology degree
- + years experience in automotive service, fleet management, and/or automotive technology development
- Demonstrated ability to execute and facilitate technical root cause analysis: initiatives along side engineering partners
- Strong competency with Google Workspace tools or equivalent (word processing, spreadsheets, slide decks)
