The opportunity
We are looking for a deeply technical, customer-facing Forward Deployed Engineer to help product development organizations deploy Command - a new offering from Asana. As we incubate new motions and capabilities on Command, we need engineers who can work directly with customers,…
What you'll do
Collaborate with Engineering leaders, platform teams, administrators, and: hands-on builders to connect Command to the systems where work already happens
Establish the technical and operational foundations for adoption and help: teams develop more effective ways of planning, building, shipping, and learning
Move between cloud infrastructure, integrations, workflow design, automation,: product enablement, and engineering coaching
Work directly in customer environments: configuring secure access to source-control, CI/CD, ticketing, and identity systems, or pairing with engineering teams to design release workflows and help leaders clarify the context their agents and teams need to make good decisions
Write production-quality code when needed and turn customer-specific: solutions into reusable product capabilities
Leave customers with more than a working deployment: leave them with a stronger system for building software
What they're looking for
- + years of experience in software engineering, forward deployed engineering,: customer engineering, solutions engineering, implementation engineering, or a similar technical customer-facing role
- Strong coding and systems-thinking skills, with the ability to move from whiteboard to production
- Strong understanding of product development and engineering workflows, and: familiarity with the systems those teams use to plan, build, ship, and debug software
- Experience building or integrating software across APIs, event flows, data: models, permissions, automation, or agent-based workflows