Forward Deployed Engineer, Professional ServicesActive

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

What they're looking for

• Lead technical workshops, knowledge-transfer sessions, and special-event: preparation (e.g., product launches, traffic events, security drills, quarterly business reviews).
• Ensure continuity by documenting decisions, runbooks, and configurations in: the customer’s collaborative workspace.
• Act as the voice of the customer within Cloudflare, surfacing product gaps,: feature requests, and escalation items to Engineering, Support, and Product.
• Partner closely with the Account Executive, Solutions Engineer, Customer: Success Manager, Delivery Leaders and other stakeholders to align on account strategy and expansion opportunities.