Forward Deployed Engineer, Professional ServicesActive
The opportunity
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul.
What you'll do
Serve as a trusted advisor to key enterprise customers, providing strategic: recommendations and technical insights to drive success with Cloudflare’s solutions, specifically Workers and Workers AI platforms.
Lead architectural discussions, design sessions, and solution reviews to: ensure the optimal application of Cloudflare’s offerings in customer environments.
Diagnose complex technical issues and deliver effective, strategic solutions: in close collaboration with support and product teams.
Manage and navigate complex configurations, utilizing Infrastructure as Code: (Terraform) to ensure operational stability for customers.
Partner with Sales, Customer Success, Support, Partners, Product Management,: and Engineering to ensure customer insights directly influence the product roadmap and enhance the overall experience.
Advise customers on industry best practices for security, network: optimization, scalability, and performance tuning tailored to their specific operational needs.
What they're looking for
- Stay current with industry trends and evolving Cloudflare solutions to: provide forward-thinking guidance and configuration enhancements.
- In Depth Experience in a technical customer-facing role such as Solutions: Architect or Technical Account Manager, ideally within cloud networking, security, or web infrastructure.
- Extensive knowledge of Cloudflare’s Application and Security portfolio (DNS,: WAF, DDoS, Bot Management, CDN) and cloud infrastructure.
- Hands-on experience protecting and securing web applications, APIs, and web: services using WAF, DDoS, DNS, and Bot Management tools.
