The opportunity
As a Forward Deployed Reliability Engineer (FDRE), you ensure the stability and reliability of mission-critical workflows built on Palantir software. You gather signal by going on call — resolving problems before the customer is impacted — and use those learnings to drive…
What you'll do
Develop a deep understanding of Palantir’s products and operational processes
Go on-call, responding quickly and effectively to mission-critical incidents
Diagnose, resolve, and proactively prevent issues encountered in the field
Collaborate with internal stakeholders to increase the scalability and: reliability of Foundry workflows for our customers
Identify recurring pain points and inefficiencies, and take initiative to automate or streamline workflows
Advocate for and implement product enhancements based on insights gleaned from the field
What they're looking for
- Create clear, actionable documentation and share best practices to elevate team and company-wide reliability
- Ability to work independently and collaboratively to solve ambiguous technical and operational challenges
- Excellent written and verbal communication skills, capable of interacting: effectively with both technical and non-technical stakeholders
- Proficiency in Python, Java, and SQL
