The opportunity
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.
What they're looking for
- Strong investigative writing and analytical skills with the ability to: document complex fact patterns, develop defensible narratives, and assess risk across ambiguous scenarios
- Experience across fraud typologies including account takeover, business email: compromise, identity theft, payment fraud, and social engineering
- Sound investigative judgment with the ability to manage multiple: investigations simultaneously, make risk-based recommendations under pressure, and communicate findings with empathy and clarity to customers, external institutions, and cross-functional stakeholders
- Experience using AI-enabled tools in day-to-day investigative workflows and: the ability to critically evaluate AI-generated outputs for accuracy, completeness, and alignment with investigative standards