The opportunity
SumUp's Fraud Prevention team sits at the intersection of risk, data, and global payments, and we move fast. We're a team of specialists tackling one of fintech's most dynamic challenges: staying ahead of fraud at scale, across multiple markets and products.
What you'll do
Lead a team of fraud specialists through clear goal setting, coaching, and: strong execution standards, while hiring for open roles and building a culture of ownership and accountability
Own the global Acquiring fraud strategy roadmap, translating fraud trends,: performance data, and market needs into effective rule optimization, threshold management, and authentication strategies
Drive the review and testing of Acquiring rules, ensuring controls remain effective as fraud patterns evolve
Partner cross-functionally with Operations, Engineering, Data Science,: Product, and regional leaders to prioritize model development, improve fraud tooling, and deliver measurable outcomes
Monitor fraud and chargeback performance through KPIs and data analysis,: identifying risks, diagnosing root causes, and protecting approval rates across all markets
You bring proven experience in fraud prevention, fraud strategy, or risk: management within payments or fintech, including hands-on work with rules engines, decision systems, or authentication strategies.
What they're looking for
- You’re an experienced people leader who can hire, set goals, coach, and: manage performance with clarity and care.
- You’re data-driven and comfortable working with databases, building KPIs, and: measuring the impact of strategy changes; SQL or coding skills are nice to have.
- You can influence and align cross-functional teams across Operations,: Engineering, Data Science, Product, and senior business stakeholders, and you communicate fluently in English.
- You hold a degree in Engineering, Statistics, Mathematics, Physics, or a related quantitative field.
