The opportunity
Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us.
What you'll do
Building and improving the systems that detect and stop abuse across sign-up,: booking, and messaging, such as spam, phishing, bots, and fraudulent SMS traffic.
Improving the reliability, deliverability, and compliance of the email and SMS notifications Calendly sends.
Shipping new detection carefully: measuring how it performs on real traffic before it acts on accounts, and weighing false positives against false negatives.
Responding to active abuse, including during on-call, by stopping the damage: fast, then replacing quick fixes with durable ones.
Building tools that help our Trust & Safety Operations team review accounts: faster and understand why the system took each action.
Partnering with Product, Operations, and Data to define requirements and measure the impact of what we ship.
What they're looking for
- Working with other product teams to add protections to the flows they own.
- Reviewing implementation plans and pull requests, and sharing what you learn with the team.
- + years of professional software development experience at a SaaS or: technology company, including building and running production systems.
- Strong backend skills: building services, APIs, and data-heavy workflows in a service-oriented architecture.
