The opportunity
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it.
What you'll do
Be the “front line” in ensuring the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
Follow standard operating procedures (SOP)
Solve client issues quickly and ensure smooth operations at origin and: destination and escalate issues as needed
Acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior
Seamlessly coordinate day-to-day logistics operations with internal and: external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team
What they're looking for
- Execute the end-to-end movement of freight shipments within a regional: network (both imports and exports), including intermodal movements
- Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region)
- BA/BS Degree or completed professional training as forwarding agent
- + years of experience in logistics, freight forwarding, supply chain, Air: carrier operations ( Air freight knowledge is a plus)
