The opportunity
The ZT1 Labs group is a small, senior team of product and engineering experts working directly with the CEO on the company’s most important new bets. This team takes on highly ambiguous, cross-functional problems where the upside is company-defining.
What you'll do
Build a deep understanding of Affirm’s global network of users, merchants, and partners.
Connect customer insights and market trends to long-term company strategy to: identify where zero-to-one innovation can drive outsized impact.
Track relevant product, technology, and industry shifts and use them to inform product direction.
Partner with the CEO and senior leaders to define problem spaces and: opportunity areas that matter most for Affirm’s future.
Craft a clear product vision and strategic narrative for the innovation: portfolio, translating that into a focused and prioritized roadmap.
Define crisp outcomes and success metrics tied directly to business impact: (GMV, profitability, conversion, retention, long-term moat).
What they're looking for
- Drive the full lifecycle for new products and platforms: discovery, validation, MVP definition, launch, and iteration.
- Own the full UI/UX, using AI tools to build and iterate on working prototypes: that make product ideas tangible and testable.
- Write and refine customer-facing copy across the product experience, from onboarding to in-product guidance.
- Independently analyze customer behavior, build funnels, and use data to: identify opportunities and guide product decisions.
