Principal Partner Manager IINew$246K

The opportunity

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.

What you'll do

  • Lead management, enablement, and expansion of tech partners serving hotels: and travel, with one accountable owner per partner

  • Build joint strategic plans with top partners focused on integration: adoption, co-marketing, product enhancements, and sales enablement.

  • Manage relationships with executive, product and customer success contacts at: partner organizations to align on mutual revenue goals.

  • Partner with Klaviyo’s or Partner’s R&D teams to enhance tech integrations from ideation through deployment.

  • Ground every integration priority in customer pain: advocate for improved APIs, workflows, and data sync capabilities only where they solve a problem hotel customers have told us about or that limits adoption.

  • Ensure integrations meet performance, scalability, and user experience: standards that customers can see and feel, including consent and data-sync behavior.

What they're looking for

  • Maintain a clear view of integration coverage gaps, and prioritize tech: targets that unlock customer growth opportunities.
  • Collaborate with Partner Marketing, Regional Sales and BDRs to launch joint: GTM campaigns, sales enablement materials, and co-selling initiatives that drive pipeline, integration adoption, and new ARR for these integrations.
  • Equip BDRs, AEs and CSMs with partner-aligned collateral, target lists, and: use cases that demonstrate hotel-specific value, and enable them on partner positioning and ideal customer profiles.
  • Create repeatable frameworks for co-selling and co-servicing within the: hospitality ecosystem, including partner customer and CSM introductions.