GTM EngineerNew£110K–£200K

incident. io is the leading AI incident response platform, relied on by some of the best engineering teams in the world when things go wrong.

What you'll do

• You spot things before anyone asks you to. If a rep's about to hit the same: wall for the third time this week, you've usually already fixed it.

• You're a builder at heart: you've written code and built real systems people rely on, and you've got a portfolio of things people actually use every day, not just demoed once.

• You've seen go-to-market from the inside. You're fluent in outbound, sales,: and success tooling, and you know where this stuff is headed, not just where it's been.

• You use AI heavily in your own work and have strong, tested opinions on where: it genuinely helps and where it's just noise.

• You're product minded, not just technically minded: you get to the real user problem and create clarity for others on the solution.

• You ask why a tool exists before you ask how to configure it. You think in: patterns and clean architecture, not one-off fixes.

What they're looking for

• You spot things before anyone asks you to. If a rep's about to hit the same: wall for the third time this week, you've usually already fixed it.
• You're a builder at heart: you've written code and built real systems people rely on, and you've got a portfolio of things people actually use every day, not just demoed once.
• You've seen go-to-market from the inside. You're fluent in outbound, sales,: and success tooling, and you know where this stuff is headed, not just where it's been.
• You use AI heavily in your own work and have strong, tested opinions on where: it genuinely helps and where it's just noise.
• You're product minded, not just technically minded: you get to the real user problem and create clarity for others on the solution.
• You ask why a tool exists before you ask how to configure it. You think in: patterns and clean architecture, not one-off fixes.
• You root-cause rather than patch, and you're not afraid to take a stance on: the fix, even if it's the harder one.
• Startup life suits you. There's no playbook here: you ship, you learn, you iterate, and a CS lead telling you the tool's not quite right changes your plan, not your mood.