Head of Software OperationsNew$193K–$291K

The opportunity

Nuro is a self-driving technology company on a mission to make autonomy accessible to all. Founded in 2016, Nuro is building the world’s most scalable driver, combining cutting-edge AI with automotive-grade hardware.

What you'll do

  • Direct the strategy and execution of the Software Operation organization,: including providing high quality data for AI models, conducting triage and root cause analysis to support autonomy and system teams.

  • Own data labeling vendors as the extended software operation organization. Be: responsible for quality, throughput SLAs, budgets, pricing negotiation.

  • Manage embedded domain specialists doing deep-dive work on autonomy stack: modules, and partner closely with engineering and data science to build out scenario and evaluation datasets.

  • Set the operational KPIs, throughput metrics, and quality bar across all: pipelines, and act as the main connective tissue between Software Operations, Engineering, and Product.

  • Run a multi-pillar organization efficiently, evolving the organization: structure to align with the business needs.

  • + years of operational leadership experience, with 5+ years in AV, robotics,: or complex ML operations including budget or P&L ownership

What they're looking for

  • Proven track record managing large-scale onshore and offshore vendor: operations (labeling/annotation), both operationally and commercially
  • Strong working knowledge of AI systems and cross-functional collaboration with engineering and product teams
  • Strong analytical skills to identify root causes of KPI gaps and drive execution to resolve them
  • Demonstrated ability to build and scale operational organizations in fast-paced, ambiguous environments