Head of Technical ServicesPosted today$278K

The opportunity

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to…

What you'll do

  • Technical Ownership & Architecture: Define the technical direction and architecture for both building automation systems (BAS) and internal technical services, focusing heavily on system sustainability, scalability, and long-term risk mitigation.

  • Lead System Integration: Act as the Master Systems Integrator, managing the installation, configuration, and integration of on-premise and cloud service architectures across disparate building systems and protocols.

  • Escalation Point & Crisis Management: Serve as the primary technical contact during major incidents, leading root cause analysis (RCA) and driving permanent fixes (3rd level support) under pressure.

  • Drive Programming & Design: Oversee the creation of control submittals, panel layouts, and controller programming (graphical block and line code), while enforcing coding standards and conducting rigorous code reviews.

  • Team Leadership & Mentorship: Lead and motivate a team of technicians and engineers, growing future leaders through active mentorship and fostering a culture of technical accountability and excellence.

  • Stakeholder Collaboration: Bridge the gap between technical teams and non-technical stakeholders, translating operational and product needs into technical requirements while executing cross-functional initiatives.

What they're looking for

  • Education & Experience: 5-7+ years of experience in software development, IT, or technical support, with prior experience in a team lead or senior engineer role.
  • Technical Depth: Expertise in relevant technology stacks (e.g., Linux, Java, Python), cloud technologies (AWS, Azure, GCP), and databases, coupled with a deep baseline knowledge of electrical concepts and HVAC mechanics.
  • Methodologies & Core Skills: Strong knowledge of Agile/Scrum, ITIL, DevOps, and CI/CD pipelines, combined with the intrinsic hands-on aptitude to relate spatial environments and schematics to complex wiring diagrams.
  • L7 Competencies: The ability to solve ambiguity, influence technical strategy across multiple teams, and anticipate long-term technical debt.