The opportunity
The Subscription Lifecycle team is part of GitLab's Monetization section and owns the post-purchase subscription experience. You'll partner with Sales, Finance, Information Technology, and Support on secure, reliable purchasing, billing, provisioning, and utilization workflows,…
What you'll do
Design and build fullstack features across the post-purchase subscription journey.
Contribute to the technical design and implementation of new subscription lifecycle capabilities.
Partner with Product and Design to translate renewal, billing account, and: customer experience requirements into resilient, well-tested solutions.
Integrate subscription lifecycle workflows safely with billing, customer account, and internal admin systems.
Write maintainable, well-tested code and follow engineering practices for rollout safety and monitoring.
Participate in code reviews and provide thoughtful, constructive feedback.
What they're looking for
- Identify and reduce technical debt and architectural risk in the subscription lifecycle.
- Participate in incident response for subscription and renewal issues, given: their potential impact on revenue and customer access.
- Take part in on-call or operational support where your team’s ownership model requires it.
