International Logistics CoordinatorNew
The opportunity
The International Customer Support Specialist II is responsible for international logistics tasks including coordinating ocean and air shipment bookings, entering accurate details shipment data into transportation management software, track and trace, entering shipment financial…
What you'll do
Request international multi-mode ocean and air bookings details from international carriers and providers
Create shipments and accurate data entry of shipment and book data details in: global transportation management software
Coordinate service requirements and standards to vendors and supply chain partners
Communicate service issues to customer or management via multiple methods of: communication: email, messaging or phone calls
Monitor and update shipment status information
Accurately enter shipment financial details such as carrier costs and: customer fees into operating software, post payments and invoices
What they're looking for
- Ensure operational compliance for US regulatory requirements for export and: import shipments. Specific instructions for requirements will be shared via in role training
- Maintain international customer profiles and relevant customer information
- Analyze customer data for reporting or quarterly business reviews
- Cross-train with team members for continuous education and advancement opportunities
