The opportunity
The People Ops & Payroll Eastern Europe team keeps the engine running for SumUppers across the region — making sure every hire, change, and payroll cycle is handled accurately, on time, and with care. In Bulgaria alone, we support 520+ employees, and as the business continues to…
What you'll do
Manage employee lifecycle processes end-to-end: from hiring and onboarding documentation through to contract changes, absences, and offboarding
Keep employee data accurate and up to date in Workday, ensuring readiness for audits and compliance checks
Support the monthly payroll cycle by collecting, validating, and submitting: payroll inputs on time, coordinating with our external payroll provider
Handle routine employee and manager queries with a service mindset, escalating more complex cases when needed
Contribute to process improvements, documentation, and data quality routines: — including spotting opportunities for automation
You have a foundational understanding of Bulgarian employment law, social security and payroll requirements.
What they're looking for
- You demonstrate strong attention to detail and a genuine commitment to data: accuracy, even when managing high volumes.
- You feel comfort working with HRIS and operational tools, and have an: interest in automation and process improvement.
- You handle confidential employee information with professionalism and discretion.
- If you have a service-oriented mindset, clear and professional communication,: and sound judgment about when to escalate.
