The opportunity
Ramp is launching payments across the EU through its Swedish payment institution. Our European operations team (Europs) onboards European businesses and keeps them trading, across Ramp's own regulated entities and our card-issuing and payments partners.
What you'll do
Carry out first-line (1LoD) KYB reviews of business customers onboarding with: Ramp's Swedish payment institution: company verification, beneficial ownership, sanctions/PEP/adverse-media screening, and risk assessment
Decide standard cases end to end, and escalate complex or higher-risk cases with a clear rationale
Handle customer communications through onboarding: clear document requests, follow-ups and status updates
Resolve onboarding requirements from our card-issuing and payments partners for EU customers
Document decisions to a standard that holds up to second-line and regulatory review
Keep Swedish casework moving when teammates are on leave or handling incidents
What they're looking for
- Spend part of your time improving how we work: playbooks, templates and AI-assisted workflows
