The opportunity
OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care…
What you'll do
Own device fleet and inventory: Manage configuration, deployment, tracking, lifecycle, and accurate asset records for a large fleet of consumer devices and test equipment; coordinate receiving, storage, checkout, shipping, transfers, spares, and secure disposal .
Operate and maintain the lab: Keep racks, benches, test rigs, cabling, power, networking, peripherals, and shared equipment reliable and organized; diagnose issues and coordinate repairs, replacements, and preventive maintenance .
Prepare devices for testing: Flash, provision, reset, configure, label, and assign devices to test environments .
Support testing and diagnostics: Partner with engineering and QA on large-scale test automation setups, failure reproduction, diagnostics collection, log capture, and environment resets .
Plan lab readiness and capacity: Track fleet health, rig availability, utilization, and upcoming test needs; identify constraints before they block testing .
Partner across teams: Work with hardware, systems, QA, reliability, IT, and infrastructure teams to keep the lab ready for development and release activities .
What they're looking for
- Proven track-record of operating or supporting a hardware, electronics,: reliability, manufacturing, or QA test lab.
- Hands-on experience managing fleets of consumer electronics, embedded: devices, prototypes, or connected hardware.
- Comfortable setting up, configuring, troubleshooting, and maintaining: devices, test rigs, networking, power systems, and peripherals across USB, Wi-Fi, Ethernet, Bluetooth, power, and device connectivity.
- Have strong organizational skills and can manage competing requests while: keeping inventory, asset tracking, maintenance records, lab logistics, and shared spaces documented and operational.
