The opportunity
Chime's Financial Crimes team protects millions of members from money laundering, fraud, and the organized networks that target consumer financial platforms. We work in a bank-partner model: we run detection and investigation, and we escalate unusual activity to our bank partners, who hold the filing obligation.
What you'll do
Operate with minimal direction on problems that arrive ambiguous, and you: define the approach rather than waiting for one.
Set the quality standard others calibrate to with defensible judgement calls.
Move work across team boundaries without formal authority, and you are: trusted to represent Financial Crimes to partners outside the function.
Raise the ceiling of the people around you: through calibration, coaching, documentation, and the examples you set in your own casework.
Improve the system, not just the case. Every hard investigation should leave: behind something reusable: a control, a procedure, a detection change, or a documented typology.
What you will own: Vendor Management. You will lead, and support, a team of analysts.
What they're looking for
- Vendor team quality. You sample operations work, run calibration with: partners, keep apprised of quality assurance trends, and hold quality and productivity expectations where they belong.
- Risk trend analysis. You understand AML and Fraud risks well enough to follow: the pattern of unusual activity across accounts, devices, funding sources, counterparties, and behavioral patterns, and you can show the shape of a network in a way a non-investigator understands.
- Typology development. You document new and evolving schemes, make them: teachable to the wider team, identify if opportunities in coverage are needed, and own the creation of coverage with partners as appropriate.
- Operational rollout of new coverage. When a new typology or scenario goes: live, you design how it will be worked — routing, procedure, evidence standard, and quality checks — before the first alert lands.
