The opportunity
🚀 We’re on a mission to make money work for everyone.
What you'll do
Leading the design of high-quality web experiences that help new and existing: customers discover the value Monzo can bring to their financial lives.
Using quantitative and qualitative data to identify opportunities, understand: customer behaviour and make informed design decisions.
Turning customer and business problems into clear hypotheses, designing: experiments and using what you learn to shape what we do next.
Bringing exceptional visual and interaction craft to our web experiences,: creating work that feels unmistakably Monzo while driving meaningful customer and commercial outcomes.
Tackling complex and ambiguous design challenges, balancing customer needs,: business goals and technical constraints to create simple, effective experiences.
Defining compelling product visions and direction, helping teams think beyond: individual experiments towards a coherent long-term customer experience.
What they're looking for
- Partnering closely with Product, Engineering, Data and Research throughout: the design process, bringing people together around customer problems and opportunities.
- Using AI to level-up parts of your design workflow. Whether that’s ideation,: analysis, prototyping or shipping production code.
- Taking a pragmatic approach to experimentation: moving quickly when we need to learn, while knowing when an experience needs a higher level of craft and polish.
- Acting as a role model in Design, sharing your work broadly, mentoring: others, and contributing to the growth and success of the wider Design team.
