The opportunity
Lead Product Manager, Enterprise Services Management
What you'll do
Drive the 0→1 strategy and product vision by helping define the 3-year: product strategy for Asana’s ESM business, including differentiation through AI agents, automations, and deep workflow integrations, and establishing Asana’s “right to win.
Partner deeply with customers by spending significant time validating pain: points, co-developing workflows, and translating insights into clear MVP scope, an iterative roadmap, and measurable outcomes.
Build and launch an AI-native MVP, prioritizing a focused set of capabilities: that solve real customer problems and collaborating closely with engineering, design, and UXR to build reliable, technical AI systems.
Drive cross-functional GTM by partnering with Sales, Channel, PMM, and CS on: positioning, pricing, packaging, early lighthouse accounts, and working with channel partners to refine migration and onboarding experiences.
Operate with startup-level hustle and high velocity, breaking down ambiguous: problems, shipping iteratively, validating quickly, learning from real usage, and staying scrappy and passionate about the 0→1 stage.
+ years of Product Management experience , with demonstrated success building: AI-driven platforms, automation systems, service workflows, or enterprise SaaS products; experience with multi-agent systems, LLM-powered workflows, or AI operations is a plus.
What they're looking for
- Strong 0→1 builder: you’ve built and scaled new products or incubations before and operate with urgency, resourcefulness, and creativity, pushing through ambiguity.
- Technical systems thinker , comfortable going deep on architecture, flows,: and tradeoffs with engineering, and able to reason about integrations, identity systems, workflow engines, and AI agent behavior.
- Customer-centric , thriving in customer conversations and translating: qualitative insights into sharp product decisions; energized by solving real operational pain.
- Commercially and GTM savvy , equally comfortable in customer pitches, channel: partner discussions, and pricing conversations as you are writing PRDs; skilled at positioning and selling into both mid-market and enterprise.
