The opportunity
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…
What they're looking for
- Actively research the needs of Airbnb international users in collaboration: with Consumer Insights and Research team
- Understand challenges in the localization process and lead localization: quality improvement initiatives at the language and team level
- Take ownership of the strategy to help achieve excellence in localization quality across all platforms
- Ensure translation and QA vendors deliver high quality service that align: with Airbnb’s standards. Assess vendor metrics to identify issues or trends, and drive improvements