Logistics Specialist IINew$40K–$56K
The opportunity
The Logistics Specialist is responsible for the day-to-day execution of First and Middle Mile transportation operations. This role monitors freight movements, manages transportation exceptions, communicates with carriers and internal stakeholders, and ensures freight moves safely, efficiently, and on time.
What you'll do
Monitor inbound and outbound transportation movements across the network.
Track shipments and proactively identify service risks before they impact operations.
Manage transportation exceptions including delays, breakdowns, accidents,: weather events, and capacity constraints.
Coordinate with carriers to obtain updated ETAs and recovery plans.
Execute the Transportation Incident Management SOP and communicate: service-impacting events to the appropriate stakeholders.
Escalate operational issues based on established severity levels and communication standards.
What they're looking for
- Coordinate recovery efforts for delayed or failed shipments.
- Maintain accurate shipment status updates within transportation systems.
- Communicate transportation updates to Operations, Customer Success, and Leadership as required.
- Support carrier onboarding and operational readiness activities.
