The opportunity
The Applied AI Engineering team partners closely with customers to help them turn frontier AI capabilities into real products, workflows, and business impact. We act as trusted technical partners across strategy, solution design, architecture, implementation, evaluation, and…
What you'll do
Own the strategy and operating model for the Digital Natives Applied AI: Engineering team, ensuring alignment with OpenAI’s objectives and the evolving needs of technology and software customers.
Lead, hire, mentor, and develop a team of high-performing Applied AI: Engineers responsible for delivering meaningful technical and customer outcomes.
Guide the team in working hands-on with customers to identify high-impact use: cases, design and build AI applications, solve technical challenges, and scale successful solutions into production.
Partner closely with Sales to prioritize technical engagement across: strategic customers and identify where Applied AI Engineering can unlock adoption, usage, and long-term customer growth.
Serve as a senior technical partner and escalation point for priority: customers, building trusted relationships with engineering leaders, CTOs, and other executive stakeholders.
Represent the technical voice of Digital Native customers by synthesizing: insights around model performance, developer experience, product gaps, emerging use cases, and technical blockers for Product, Engineering, and Research.
What they're looking for
- Translate recurring customer needs and successful implementations into: repeatable technical patterns, reference architectures, playbooks, tooling, and best practices that allow the team to scale its impact.
- Coach Applied AI Engineers on technical quality, customer judgment,: prioritization, executive communication, and cross-functional partnership.
- Help customers understand and apply OpenAI’s newest capabilities, identifying: opportunities to build differentiated products and experiences with frontier models.
- Champion the safe, reliable, and effective application of OpenAI’s technology: across the Digital Natives ecosystem.
