Manager, Forward Deployed EngineeringActive
The opportunity
Databricks is redefining what organisations can achieve with data and AI. As the unified platform powering the world's most ambitious data-driven enterprises, we sit at the intersection of cloud migrations, AI transformation, and real-time intelligence and our customers challenge us every day to go further.
What you'll do
Oversee regional performance targets, including billable utilisation, team: growth, and hiring, while championing delivery excellence and customer success across the FDE portfolio.
Partner with Account Executives, Engagement Managers, and Field Engineering: leaders to position, scope, and deliver transformational Professional Services (PS) programs spanning data migrations, AI/ML platforms, and advanced analytics.
Establish best practices for project oversight, risk management, and quality: standards that scale with a growing FDE practice, ensuring projects are delivered on time and to specification.
Synthesise field insights from your team’s engagements to provide direct: feedback to Engineering and Product management, helping to guide the Databricks roadmap while driving the creation of reusable customer accelerators and frameworks.
Serve as the critical escalation point for high-stakes customer situations,: leveraging deep technical credibility and leadership judgment to protect strategic relationships and drive rapid resolution.
Mentor Forward Deployed Engineers through structured career pathways,: technical coaching, and a culture of innovation, mastery, and continuous growth.
What they're looking for
- Key requirements 4+ years leading high-performing technical delivery teams,: with a proven track record building excellence-driven cultures
- + years as a technical solutions architect or data/AI engineer, providing coaching credibility
- Familiarity with Databricks, Apache Spark™, MLflow, Delta Lake, or the modern data and AI ecosystem
- Consulting / professional services background with a hands-on technical foundation
