The opportunity
Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment.
What you'll do
Manage, develop, and mentor a fast-paced team of Service Architects
Operate as a player/coach to design and guide execution of Datadog: implementations, including gathering requirements, building technical architecture, and supporting deployment and launch
Develop relationships with sellers in your region to grow sales of Implementation Services
Connect directly with customers to position our services and evaluate the: impact of our program on their business
Ensure the highest quality engagements are delivered to our customers
Own initiatives to improve our program and services offerings
What they're looking for
- Collaborate with other teams, including Customer Success, Technical Account: Management, and Sales to deliver an exceptional onboarding experience
- Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems
- years of people management experience
- years of experience in selling or positioning professional services
