The opportunity
Anthropic is building the Forward Deployed Engineering team to help the world's most ambitious organizations adopt Claude in ways that are transformative, safe, and lasting. Our Technical Deployment Leads (TDLs) and Forward Deployed Engineers (FDEs) embed with strategic…
What you'll do
Hire, develop, and retain a team of TDLs embedded in Financial Services: engagements. Set a high bar for delivery judgment, technical fluency, and customer presence, and run the interviews that hold it.
Manage each TDL directly: regular 1:1s, clear expectations, direct feedback, and a growth plan. Build a bench that runs engagements well without you in the room.
Own portfolio health across the vertical. Track which engagements are on: track, at risk, or closing out, and intervene early when delivery drifts. Run engagement quality reviews with your team.
Own customer outcomes across the portfolio. Hold the executive relationship: with customer sponsors, run steering committees, and represent Anthropic's credibility with senior business, risk, and engineering leaders.
Make the staffing call for each engagement. Work with FDE managers to match: TDLs and engineers to each customer, and adjust as scope changes.
Lead the most complex engagements yourself. Take the TDL seat when engagement: size, regulatory exposure, or organizational complexity calls for it, from delivery plan through production.
What they're looking for
- Set the bar for delivery excellence: SOW quality, MVP scoping, and value measurement. Ensure every engagement has a defensible impact story.
- Codify reusable solution patterns, evaluation frameworks, and technical: playbooks across the team. Turn what works in the field into delivery infrastructure that lets the practice scale.
- Partner with Sales to qualify engagements, shape scope, and inform SOWs.: Partner with Marketing and Sales on Financial Services–specific go-to-market materials, reference cases, and positioning.
- Run the team's operating rhythm: engagement reviews, knowledge-sharing, and escalation support, and report into the wider post-sales cadence and dashboards. Set team goals tied to customer outcomes.
