The opportunity
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What they're looking for
- Partner with internal key stakeholder teams to enhance the customer: experience and escalate product-related concerns effectively.
- Collaborate with internal stakeholders to surface key insights on customer: needs, support trends, and operational challenges.
- + Years of relevant experience of which minimum 4+ years in people management.
- Strong knowledge of Java, SQL, RESTful technology, previous work with APIs: and ability to understand and troubleshoot issues with cloud solutions.