The opportunity
Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers.
What you'll do
Submit approved cross-connect orders after confirming circuit identifiers and: endpoints with Network Engineering.
Track carrier and facility requests through completion, follow up on: installation dates and flag delays or mismatched details.
Arrange approved disconnections after confirming the service and timing with: its owner, and collect completion records.
Log new requests in Jira, route them to the right owner and coordinate: approved access to carrier and data center portals.
Help engineers prepare turn-up documents, gather test results and check service details before activation.
Support circuit turn-up and testing under a senior engineer’s direction,: learning how to investigate discrepancies and document findings.
What they're looking for
- Learn the team’s tools and contribute scripts or workflow improvements that reduce repeat manual work.
- Maintain circuit records, supplier contacts and project updates so engineers: and delivery managers can find the information they need.
- Organize order confirmations, test evidence and support details for handover to Operations.
- Share completed service changes with Supply Chain for purchasing and billing: updates, and raise discrepancies with the delivery manager.
