The opportunity
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it.
What you'll do
Execute booking and documentation processes with clients /carriers
Timely shipment troubleshooting and exception escalation / handling
Work intimately with Flexport AM, Planning team to ensure an effective end to end export process.
Coach junior specialists on the daily job.
Plan and execute special freight operations (i.e. DG, reefer, etc).
Assist Sr. Associate on new business/process implementation, new projects and new tasks.
What they're looking for
- Support internal and external clients to make the best decision with your expertise;
- Live and act with integrity guided by the company values including sustaining: a high bar for operational quality and service.
- Inform the business process and software capability needs to help scale our: growing team while improving quality, service, efficiency and regulatory compliance.
- Contribute to the development and implementation of the procedure and system: to differentiate Flexport operations from the industry.
